Troubleshoot

1. Problem: "An error occured in the secure channel support" / "The request has timed out" / "The operation timed out"

Solution: Traffic is being blocked by something (Anti-cheat, Anti-virus, Firewall, Internet provider):

• Fully delete anti-virus + other anti-cheats - sometimes disabling it is not enough, it requires full uninstallation;

• Resync your time + region in Windows settings;

• Try out enabling/disabling vpn

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2. Problem: "Internal public server error"

Solution: Traffic is being blocked by something (Anti-cheat, Anti-virus, Firewall, Internet provider):

• Fully delete anti-virus + other anti-cheats - sometimes disabling it is not enough, it requires full uninstallation

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3. Problem: "Antivirus Interference detected"

Solution: Traffic is being blocked by something (Anti-cheat, Anti-virus, Malware):

• Fully delete anti-virus + other anti-cheats - sometimes disabling it is not enough, it requires full uninstallation;

• Scan your PC with some tools to make sure that your computer is not infected. (Example of the tool for scan: https://free.drweb.ru/cureit/)

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4. Problem: Reason [<code>] sym: <some info>

Solution: Create ticket in support section (https://predator.systems/support). Provide screenshot of this information there: Press WIN + R, type "winver"

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5. Problem: Reason: modules::load_module: failed to create section

Solution: Fully delete anti-virus + other anti-cheats - sometimes disabling it is not enough, it requires full uninstallation If you are still experiencing problems - feel free to create ticket in support section: https://predator.systems/support